While flying from John F. Kennedy International Airport (JFK) via Austrian Airlines, passengers must check the arrival and departure terminals beforehand. Currently, Austrian Airlines JFK Terminal 1 is allocated for the operations of this carrier. The airline uses it for the short-haul and long-haul flights for native and international routes. It is utilized because of the facilities available to complete arrivals and departures-related formalities. These include security screening, check-in, baggage allowance, boarding, customs, baggage claims, and more. With multiple gates at Terminal 1, the airline is capable of managing even huge footfalls during peak hours.
What Terminal is Austrian Airlines at JFK Airport?
At John F. Kennedy International Airport, all flights of Austrian Airlines are managed from Terminal 1. The JFK Terminal Austrian Airlines features amenities to make every transition smooth and worry-free.
- Departures
Be it domestic or international departures, Austrian Airlines makes the best use of Terminal 1. Strategically designed complex has the necessary amenities that the passengers of this airline may need for easy and quick boarding. Some notable features include multiple security screening lanes, dedicated lanes for TSA PreCheck, self-service kiosks, check-in counters, and more. Besides, the JFK Airport Austrian Airlines Terminal has a 24/7 help center to guide passengers.
- Arrivals
All arrivals of Austrian Airlines take place at Terminal 1 of this airport. Upon landing at JFK Airport, passengers can head to Level 2 to retrieve their bags from the dedicated baggage claim counters. On the arrival gates, one can also utilize different ground transportation, such as rental cars, AirTrain, shared cabs, and taxis, to reach their desired point.
What Services are Available at JFK Austrian Terminal 1?
To ensure a memorable journey, Austrian Airlines offers many amenities and services. Some of these are available for all passengers, while others are exclusive services, like priority boarding, lounge access, etc. Fliers must contact the airline or head to the information center of the Austrian Airline Terminal JFK Airport to know their eligibility.
- Ticketing
- Rebooking
- Cancellation
- Seat upgrade or change
- Cabin class
- Same-day flight change
- Unaccompanied minors travel
- Group booking
- Flight status
- Refunds for delayed and cancelled flights
- Refund status
- Currency exchange
- ATMs
- Partner airlines lounges
- Charging points
- Service animals or pet relief areas
- Worship spaces
- Nursing or lactation suites
- Restrooms
- Kids play area
- Meeting and conference rooms
- Baggage storage
- Baggage claim counters
- Customs
- Visa and immigration
- Airport information
- Priority services
- Wi-Fi
Where to Shop and Eat at the Austrian Airlines JFK Terminal?
Austrian Airlines JFK Terminal 1 is one of the busiest and highly used terminals within the airfield. It offers every leisure and relaxation option to arriving, departing, and connecting flights’ passengers. However, one must check the open hours beforehand to avoid any confusion.
Retail and Duty-Free Shops
- Hermes Center Boutique
- Bulgari Specialty Boutique
- Hudson News
- iS Duty-Free
- Victoria Secret
- TUMI
- Michael Kors
- New York Gifts (Kiosks)
- Mont Blanc
Dining and Restaurants
- Dunkin’ Food Court
- Arrival Eatery
- Flying Tacos
- Hudson News
- Downtown Market
- Euro Café
- Farmer’s Fridge
- Eat and Go Istanbul
- McDonalds
- JikJi Café
- Pizza Pub
- The LOCAL
- Soy & Shake
- Wok and Roll
- Soho Bites
- Starbucks Evening
- Wurst Sausage
- Uptown Market
- Taste NY
What are the Ground/Public Transportation Options at JFK Austrian Terminal?
At Terminal 1 of Austrian Airlines, people can have different options for traveling to/from JFK Airport. Depending on the needs and other relevant factors, passengers can decide on the available public or ground transportation options.
Car services and ride apps: Many popular service providers are operational at the Austrian Airlines JFK Terminal 1. Passengers can book a ride through the respective mobile app of the service provider or simply locate one at the pick-up/drop-off point for the ride. Some prominent companies are:
- Uber
- Lyft
Taxis: There is a dedicated spot for taxis outside the John F. Kennedy International Airport. Visitors can follow the signage or ask the airport ground staff for the location to book their rides. One can opt for the taxis and book:
- Private cabs
- Sedans
- Limousines
Scheduled buses, cars, and vans: Anyone looking for an affordable option can opt for the scheduled buses, vans, shared cabs, etc. Please note that all service providers here are authorized by the JFK Airport.
Shared rides/scheduled buses
- Air-Link New York
- ETS Air Shuttle
- Trans-Bridge Bus Lines
Private cab services
- Carmel Super Saver
Car rentals: In case visitors do not like shared vehicles or they want to explore the region on their own, they can have car rental services at their disposal.
- Alamo
- Budget
- Avis
- Enterprise
- Dollar
- National
- Hertz
- SIXT
- Payless
- Thrifty
Where to Park Vehicles at JFK Austrian Airlines Terminal 1?
Since the Austrian Air JFK Terminal 1 parking lot or garage is closed due to the ongoing construction of a new terminal building, passengers navigating through it can use the Terminal 8 parking garage (red garage) and other available options. These options include short-term and long-term parking.
Red Garage (Terminal 8)
- 30 minutes: USD 4
- For every extra 30 minutes or fraction thereof: USD 4
- For an extra 30 minutes or a fraction thereof for the stay of more than 3 hours: USD 8
- For 24 hours (maximum): USD 70/ USD 50 (for advanced bookings)
Other Parking Options Across JFK Airport
- Federal Circle Station Lot
- Yellow Garage
- Blue Garage
- Orange Garage
- Long-Term Parking
- EV Charging Stations
- Special parking spaces for passengers with mobility issues
Important: The parking rates will be different for each parking lot. Passengers must check the availability and charges beforehand.
Parking Options Near JFK Airport Terminals
- Bolt Parking
- SmartPark JFK
- AirPark JFK/JFK Long-Term Parking Inc.
When to Arrive at JFK Airport for Austrian Airlines?
John F. Kennedy International Airport is one of the most prominent airfields in the region. In addition to this, it is also counted among the busiest airports. Thus, it becomes necessary for the passengers arriving to catch the flights of Austrian Airlines.
According to the airlines, it is advised to arrive at the airport terminal at least 3 hours before the departure time of the international flights. In case it is a native flight, one must arrive at least 2 hours before the expected departure time. This time frame is necessary to complete pre-departure formalities, like check-in, security screening, baggage allowance, and boarding.
IMPORTANT: Passengers must arrive even before this recommended time during rush hours and peak travel season, as the wait times can be longer than usual.
How to Make Travel from the Austrian Airlines JFK Terminal Smooth?
Since the Austrian Terminal JFK Airport is one of the busiest airfields, not just in the nation, but also in the world, passengers traveling through it can expect long waiting queues, crowds, and traffic. However, one can prepare for their trip with some travel tips.
Before going to the airport
- The airport terminals are going through renovation work. Therefore, passengers must inquire about the traffic changes, pick-up and drop-off points, and other aspects in advance.
- Fliers can sign up for the airport’s latest and real-time updates. They can also follow the airport on social media channels to get every minute detail.
- Before stepping out, everyone must double-check their travel-related documents, passports, original or accepted IDs, flight tickets, and boarding passes etc.
- Always leave for the airport as per the suggested time. This will give fliers plenty of time to complete the pre-departure processes without any hassle.
- Go through the travel guidelines of the arrival nation to avoid any legal issues. For this, travelers can check the arrival airport, place, or the CDC website.
At the JFK Airport
- When assistance for passengers with special needs is required, contact the help center of Austrian Airlines at the airport.
- The airport staff may also be contacted for accessible travel amenities and services.
- Inform the airport in advance while traveling with pets, service animals, or emotional support animals.
- Lactating moms and locate the nursing pods or suites at the airport. However, they must check the availability beforehand.
- Wait times at the airport may change. Hence, passengers must keep a check on the same before or after visiting the airport.
- To ensure a smooth check-in and other procedures at the Austrian JFK Terminal 1, flyers should pack only permitted items.
- At JFK, there are dedicated lanes for TSA PreCheck and CLEAR. Travelers can have a membership to expedite the security lanes.
Who to Contact at the JFK Airport Austrian Airlines Terminal?
Depending on the concern or query type, one can choose to connect with the relevant staff. For instance, if the query is related to booking, cancellations, refunds, or boarding, passengers are advised to contact the airline staff directly. In case they are facing issues associated with lost and found, parking, ground transportation, Wi-Fi, or any other airport-related amenity, fliers should contact the airport authorities.
- Austrian Airlines Contact Number: (800) 843-0002
- JFK Airport Contact Number (general queries): (718) 244-4444
- For Complaints and Feedback: (212) 435-7000
- Parking and Related Issues: (718) 244-4168 / 4266 and (347) 238-3231
- TSA Lost and Found: (718) 917-3999 / (866) 289-9673
In summary,
Navigating the Austrian Airlines Terminal JFK Airport should not be a daunting task for fliers. With a basic and detailed understanding of the structure of Terminal 1, along with check-in process, boarding, baggage allowance, baggage claim, customs, and so on, one can travel smoothly and conveniently from this busy airfield.
Frequently Asked Questions (FAQs)
Terminal 1 of John F. Kennedy International Airport is used by Austrian Airlines for arrivals and departures.
Currently, there is no lounge at JFK Airport for Austrian Airlines. However, fliers can explore other options, like hotels and sleeping pods, to rest and relax.
For Austrian Airlines domestic flights, the suggested arrival time is 2 hours before the departure. On the other hand, one must arrive at least 3 hours before the departure time of international flights.
Yes, JFK Airport Terminal 1 of Austrian Airlines has dedicated lanes for the members of TSA PreCheck.
JFK Airport has a lost and found office of Austrian Airlines where fliers can submit their concerns. Besides, one can report the issue online by filling out the form available on JFK’s website.
Although Austrian Airlines passengers can have many options, some popular ones include Arrival Eatery, Farmer’s Fridge, Flying Tacos, and Hudson News.
iS Duty-Free is the shop at JFK Terminal Austrian Airlines that sells duty-free items.
For booking and other queries, passengers can call the Austrian Airlines JFK Office Terminal at (800) 843-0002.
Ground transportation options, such as AirTrain, are available to navigate easily from one terminal to another during a layover.
Yes, many self-kiosks are available at Terminal 1 of JFK Airport for Austrian Airlines fliers.